Terms of Service

01 Acceptance of these Terms

These Terms of Service ("Terms") are a binding agreement between you — and, if you are using the Service on behalf of an organization, that organization — and krtiq, governing your access to and use of krtiq.com, the krtiq web application, and all related features described in Section 5 (together, the "Service").

By creating an account, clicking "I agree," or otherwise accessing or using the Service, you accept these Terms in full. If you do not agree, you must not use the Service. If you are accepting on behalf of an organization, you represent that you have the authority to bind that organization, and "you" in these Terms refers to that organization.

02 Definitions

Customer Content

Any documents, contracts, files, correspondence, or other data that you or your organization upload, import, connect, or otherwise submit to the Service — including anything brought in through a Connector under Section 10.

Output

Any extraction, classification, summary, obligation record, playbook or standards evaluation, knowledge-graph relationship, chat response, or other data generated by the Service — including through the use of artificial intelligence or machine learning models — based on Customer Content.

Connector

An optional integration (for example, with Gmail, Outlook, Google Drive, or Microsoft 365) that you may choose to authorize so the Service can import documents on your behalf. See Section 10.

Organization

A workspace within the Service shared by one or more Users under a common subscription, with its own membership, roles, and plan entitlements.

User

An individual with credentials to access the Service, whether directly or as a member of an Organization.

Plan

The subscription tier, usage limits, and fees applicable to your Organization, as described at checkout or in an order confirmation.

03 Who krtiq Is

krtiq is presently operated as an unincorporated business based in India, pending formal company registration. References in these Terms to "krtiq," "we," "us," and "our" refer to the individual(s) operating krtiq in that capacity.

krtiq intends to transfer these Terms, and all associated rights, obligations, and Customer Content, to a registered corporate entity once one is formed, and will update this section and notify active Users when that happens. That transfer will not reduce the protections these Terms give you as a customer.

04 Accounts & Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for business use by organizations and their authorized personnel, not for personal or household use.

You are responsible for the accuracy of your account information, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account. Notify us immediately at the address in Section 26 if you suspect unauthorized access.

Where your Organization has an administrator role, that administrator may invite, remove, and manage the permissions of other Users within the Organization, and you authorize krtiq to act on an administrator's instructions regarding the Organization's account.

05 The Service

krtiq is a contract intelligence platform. Depending on your Plan, the Service may include:

• Uploading, storing, and organizing contracts and related documents into a searchable repository;
• Automated extraction and classification of clauses, obligations, dates, parties, and other contract data;
• Evaluation of uploaded documents against configurable playbook and standards rules;
• A knowledge graph and lineage views showing relationships between documents, clauses, and entities;
• A conversational assistant for querying your document corpus in natural language;
• Obligation tracking, notifications, decision workflows, and portfolio-level anomaly detection;
• Optional Connectors to import documents from third-party services (Section 10).

We may add, change, or remove features at any time, including features described above, and we'll aim to give you reasonable notice of changes that materially reduce functionality you rely on.

06 AI-Generated Output & No Legal Advice

krtiq is a software tool. It is not a law firm, does not employ or hold itself out as offering the services of a lawyer, and does not provide legal advice. Using the Service does not create an attorney-client relationship between you and krtiq under any circumstance.

Output is generated using automated systems, including artificial intelligence and machine learning models, and may be incomplete, outdated, or incorrect. Confidence scores and similar indicators shown alongside Output are informational estimates only — they are not a guarantee of accuracy and must not be treated as one.

You are solely responsible for independently reviewing and verifying any Output before relying on it, sharing it, or using it as the basis for any legal, financial, contractual, regulatory, or compliance decision. Where Output could affect a legal right or obligation, you should have it reviewed by a qualified professional before acting on it. krtiq disclaims all liability arising from reliance on Output without such verification, to the fullest extent permitted by law.

07 Your Content

As between you and krtiq, you retain all right, title, and interest in and to your Customer Content. These Terms do not transfer any ownership of Customer Content to krtiq.

You grant krtiq a limited, non-exclusive, worldwide license to host, copy, process, transmit, and display Customer Content solely as necessary to provide, maintain, secure, and improve the Service for you, including generating Output. This license ends when your Customer Content is deleted in accordance with Section 16, except to the extent retained in backups for a limited period or as required by law.

krtiq does not use your Customer Content to train or fine-tune any model that is shared with, or whose outputs are made available to, other customers, and does not sell Customer Content to any third party. We may use de-identified, aggregated data derived from Customer Content — from which no individual document or organization is identifiable — to monitor and improve the Service.

You represent that you have all rights necessary to upload your Customer Content to the Service and to grant the license above, and that doing so does not violate any law, any third party's rights, or any confidentiality obligation you owe to another party.

08 Confidentiality

Each party agrees to protect the other's confidential information — including, for krtiq's part, your Customer Content and Output — using at least the same degree of care it uses for its own confidential information of similar importance, and no less than reasonable care. Confidential information may only be used to perform obligations under, or exercise rights granted by, these Terms.

This obligation does not apply to information that is or becomes public through no fault of the receiving party, was already known to the receiving party without a duty of confidentiality, is independently developed without reference to the confidential information, or must be disclosed by law — provided the disclosing party gives notice where legally permitted.

09 Data Protection

krtiq's collection and use of personal data in connection with the Service is described in the krtiq Privacy Policy, which is incorporated into these Terms by reference. Where krtiq processes personal data on your behalf as part of the Service, you are responsible for having a lawful basis to provide that data to krtiq and for any notices or consents required from the individuals it concerns.

10 Third-Party Connectors

Where you choose to connect a third-party account — such as Gmail, Outlook, Google Drive, or Microsoft 365 — to the Service, you authorize krtiq to access that account solely to import documents and related metadata into your Organization's repository. krtiq requests only the access scopes needed for that purpose.

You may disconnect a Connector at any time from your account settings, which stops future access; it does not automatically delete documents already imported. Your use of any third-party service accessed through a Connector remains subject to that service's own terms, and krtiq is not responsible for the availability, content, or practices of third-party services.

krtiq's use and transfer of information received via Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements, where applicable.

11 Acceptable Use

You agree not to, and not to permit any User to:

• Upload Customer Content you are not lawfully entitled to share, or that infringes a third party's intellectual property, confidentiality, or privacy rights;
• Use the Service to violate any applicable law, regulation, or the rights of any third party;
• Reverse-engineer, decompile, or attempt to extract the source code or underlying models of the Service, except to the extent applicable law prohibits this restriction;
• Probe, scan, or attempt to circumvent the Service's security, authentication, or rate-limiting controls;
• Use automated means to scrape or extract data from the Service outside of its provided interfaces and APIs;
• Resell, sublicense, or provide the Service to third parties as your own product, without krtiq's prior written consent;
• Use the conversational assistant to generate content that is unlawful, defamatory, or intended to harass, or to attempt to extract another Organization's data.

We may suspend access immediately, without prior notice, where we reasonably believe continued access poses a security risk or ongoing violation of this section.

12 Fees & Billing

Fees for paid Plans are as set out at checkout or in an order confirmation, and are exclusive of applicable taxes (including GST), which you are responsible for unless we state otherwise. Unless your order states a different term, paid Plans renew automatically for successive periods matching your billing cycle, at then-current rates, until cancelled.

You may cancel a Plan at any time; cancellation takes effect at the end of the then-current billing period, and — except where required by law or stated otherwise at checkout — fees already paid are non-refundable. We may change Plan pricing on notice, effective from your next renewal.

If a payment fails or is overdue, we may suspend access to paid features until the balance is resolved, in addition to any other rights available to us under Section 16.

13 Trials, Beta Features & Early Access

krtiq is an early-stage product, currently operated by a single founder. We do not guarantee any level of uptime, response time, or support availability, and features may be added, changed, or withdrawn as the product evolves.

Features marked or reasonably identifiable as "beta," "early access," "preview," or similar are provided experimentally and may be less reliable than generally available features, may be discontinued at any time, and are provided without any warranty beyond what Section 17 already limits.

Any free trial period, if offered, runs for the duration stated at signup. We may end or modify a trial at any time. If you do not cancel before a trial ends, and the trial was linked to payment details, it may convert to a paid Plan automatically.

14 Intellectual Property

krtiq and its licensors own all right, title, and interest in the Service, including its software, models, prompts, interfaces, documentation, and the "krtiq" name and marks, excluding your Customer Content. These Terms grant you only a limited right to use the Service as permitted here — no other rights are implied.

You may not use krtiq's name, logo, or marks without our prior written consent, except to accurately describe that you are a customer of the Service.

15 Feedback

If you send us suggestions, ideas, or other feedback about the Service, you grant krtiq an unrestricted, royalty-free, irrevocable right to use it for any purpose, without any obligation to compensate you or attribute it to you.

16 Term & Termination

These Terms apply for as long as you use the Service. You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms and do not cure the breach within 14 days of notice (or immediately, for breaches of Section 11 or non-payment under Section 12), or if we reasonably need to for legal, security, or abuse-prevention reasons.

On termination, your right to access the Service ends. We will make Customer Content available for export for 30 days following termination, after which it may be permanently deleted from active systems, subject to residual copies in backups that are purged on our normal backup rotation schedule.

Sections 2, 6, 7, 8, 14, 15, 17, 18, 19, 22, and 25 survive termination of these Terms.

17 Warranty Disclaimer

To the fullest extent permitted by applicable law, the Service and all Output are provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, or that the Service will be uninterrupted, error-free, or secure, or that Output will be accurate or complete.

Nothing in these Terms excludes or limits a warranty, right, or liability that cannot lawfully be excluded or limited.

18 Limitation of Liability

To the fullest extent permitted by applicable law: neither party will be liable to the other for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to these Terms or the Service, even if advised of the possibility of such damages.

krtiq's total aggregate liability arising out of or related to these Terms or the Service — whether in contract, tort, or otherwise — will not exceed the total fees actually paid by you to krtiq for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or, if you have not paid any fees, one hundred U.S. dollars (US$100) or its equivalent in Indian Rupees.

These limitations do not apply to: your indemnification obligations under Section 19; your breach of Section 11 (Acceptable Use) or Section 14 (Intellectual Property); or liability that cannot be limited under applicable law (for example, liability for fraud or for death or personal injury caused by negligence, where applicable).

19 Indemnification

You agree to indemnify and hold krtiq harmless from any claim, liability, damages, and expense (including reasonable legal fees) arising from: (a) your Customer Content, including any claim that it infringes or misappropriates a third party's rights, or that you lacked authorization to upload it; (b) your breach of these Terms; or (c) your violation of applicable law in connection with your use of the Service.

krtiq will notify you promptly of any such claim and, at your expense, cooperate with your defense; you may not settle any claim in a way that admits fault on krtiq's part without krtiq's prior written consent.

20 Force Majeure

Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including natural disaster, war, civil unrest, act of government, internet or utility failure, or failure of a third-party service the Service relies on, for as long as those circumstances persist.

21 Changes to These Terms

We may update these Terms from time to time. If a change is material, we will provide reasonable notice — for example, by email or an in-app notice — before it takes effect. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms. If you do not agree to an update, your remedy is to stop using the Service and close your account before it takes effect.

22 Governing Law & Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

The parties will first attempt in good faith to resolve any dispute arising out of or relating to these Terms or the Service through informal negotiation for at least 30 days. If unresolved, the dispute will be referred to and finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, before a sole arbitrator appointed by mutual agreement of the parties (or, failing agreement within 30 days, in accordance with that Act). The seat and venue of arbitration will be Haridwar, Uttarakhand, India, the language of the proceedings will be English, and the arbitral award will be final and binding on both parties.

Notwithstanding the foregoing, either party may apply to the courts at Haridwar, Uttarakhand, India for interim or emergency relief, and those courts will have exclusive jurisdiction over any dispute not subject to arbitration under applicable law and over enforcement of an arbitral award.

23 Assignment

You may not assign or transfer these Terms, in whole or in part, without krtiq's prior written consent. krtiq may assign these Terms without your consent in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of its assets relating to the Service, including the transfer contemplated in Section 3.

24 Relationship of the Parties

The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and krtiq. Neither party has authority to bind the other.

25 General

If any provision of these Terms is found unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full effect. krtiq's failure to enforce any provision is not a waiver of it. These Terms, together with the Privacy Policy and any order confirmation, are the entire agreement between you and krtiq regarding the Service, and supersede any prior agreements or representations on the subject, whether written or oral.

26 Contact

Questions about these Terms can be sent to info@krtiq.com.